FEW IT DUTIES ARE AS UNIVERSAL as the care and
feeding of the corporate desktop. While other aspects of
IT get easier thanks to new technologies such as server
virtualization, there’s still no magic pill to alleviate the dayto-
day drudgery of maintaining and securing hundreds,
thousands, or tens of thousands of desktop systems.
The drawbacks of desktops go beyond the burdens of
management and maintenance. They involve employee
mobility, client hardware refreshes, data security, and
under certain conditions even power consumption and
cooling.

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